“The benefit of working with Nerida was the time she took to understand our customer and their needs. She executed these insights in a clear and succinct way to ensure the customer experience was paramount and seamless. I'd work with Nerida again as she puts the customer and client’s needs first with little requirement for back-and-forths, she got it right the first time.”
As a Government department, Parks Canada has a policy preventing them from providing testimonials or endorsements for contract work. The client was very pleased with the entire process of working together. Click below to see what we achieved together through our discovery user research project.